How to Remove Ask Toolbar

What is Ask Toolbar?
The Ask Search toolbar is a browser extension that allows you to search the Web using the Ask.com search engine directly from the browser. It collects and stores information about your web browsing habits so the distributor can suggest services or serve advertisements to you.

Ask Toolbar comes bundled as part of various other applications and add-ons, but the most common culprit happens to be Oracle’s Java (as if Java wasn’t already problematic enough!). During the software installation process, you are shown a checkbox that says, “Install the Ask Toolbar and make Ask my default search provider.” The checkbox is already checked on, by default.

How to remove Ask Toolbar?
Scan your computer with Adware Cleaner for Mac. Adware Cleaner will free your computer from annoying adware, malicious hijacker programs and unwanted toolbars.

How to manually remove Ask Toolbar?
First of all, choose another search engine (Google, yahoo, Bing) and make it your default search engine in your browser preferences.

Now remove the ask extension from the effected browser;

Apple Safari users;
Click Safari Menu > Preferences and then goto Extensions. Uninstall the Ask Toolbar and Ask Search extension. Also remove any other extensions you do not recognize. (See Remove Extensions from Safari for more detailed instructions)

Mozilla Firefox users;
Go to TOOLS and then click MANAGE ADD-ON, From there, select Extensions, Toolbars and remove the Ask Toolbar and Ask Search if found (See Remove Extensions from Firefox for more detailed instructions)

Google Chrome Users:
Click SETTINGS icon and select SETTINGS, then open Extensions, toolbar, search provider options, remove the Ask Toolbar and Ask Search if listed there. (See Remove Extensions from Chrome for more detailed instructions)

Also locate and delete the following file;

~/Library/Application Support/Sponsors.framework

How to Remove OperatorMac

What is OperatorMac?
OperatorMac is a typical adware program developed for displaying additional ads, sponsored links and coupons in web browsers. OperatorMac will redirect you to different pages and inject content into web pages you visit.

How to remove OperatorMac?
Scan your computer with Adware Cleaner for Mac. Adware Cleaner will free your computer from annoying adware, malicious hijacker programs and unwanted toolbars.

How to remove OperatorMac?
Search for the following browser extensions and remove them: Toppy, Opti-Page. Have in mind that there might be many more extensions with similar names. We recommend you to remove all of them.

Select your browser for more information on how to remove the OperatorMac extension from your browser; Apple Safari Google Chrome  or Mozilla Firefox

Also Locate and delete the following files;

~/Library/Application Support/Google/Chrome/Default/chromex
~/Library/Application Support/Google/Chrome/Default/chromexdm
~/Library/Application Support/mediahm
~/Library/LaunchDaemons/com.mediahm.operator.update.plist

Firefox users should open the following folder;

~/Library/Application Support/Firefox/Profiles/

Inside that folder, you will find another folder with a name that begins with a series of random characters and ends with “.default”. Open that folder, and look for a folder named “searchplugins”. Inside that folder, delete the “mySearchPlug.xml” file, if present.

How to Remove Savekeep

What is Save Keep?
Save Keep is an adware program, that displays extra  pop-up ads and advertisements on web pages that you visit. These advertisements will be shown as boxes containing various coupons that are available, as underlined keywords, pop-up ads or advertising banners.

How to remove Save Keep?
Scan your computer with Macware Adware Cleaner for Mac. Adware Cleaner will free your computer from annoying adware (e.g. Save Keep), malicious hijacker programs and unwanted toolbars.

How to manually remove Save Keep?
Locate and erase the following browser extensions: savekeep, suave keepo, save keep. Have in mind that there might be many extensions with similar names. We recommend that you remove all suspicious browser extensions.

Select your browser for more information on how to remove the malicous extension from your browser; Apple Safari Google Chrome or Mozilla Firefox

Also delete the following file if it exists;

/Applications/Savekeep.app

Afterwards, go through your browser’s preferences and adjust your search engine/homepage settings.

How to Remove Yontoo

What is Yontoo?
Yontoo is a web browser toolbar extension. It collects and stores information about your web browsing habits so they can suggest services or provide advertising. The program is typically bundled by 3rd party freeware applications as it is distributed through several monitization platforms.

How to remove Yontoo?
Scan your computer with Adware Cleaner for Mac. Adware Cleaner will free your computer from annoying adware, malicious hijacker programs and unwanted toolbars.

How to manually remove Yontoo?
You will need to remove the Yontoo extensions from the effected browser;

Uninstall Yontoo Safari Extension;
You can easily uninstall the Yontoo extension by selecting Safari > Preferences > Extensions > Uninstall. (See Remove Extensions from Safari for more detailed instructions)

Uninstall Yontoo Firefox Extension;
You can easily uninstall the Yontoo extension by selecting: Firefox > Tools > Add-ons > Extensions > Remove. (See Remove Extensions from Firefox for more detailed instructions)

Uninstall Yontoo Google Chrome Extension;
Google Chrome: You can easily uninstall the Yontoo  extension by selecting Window > Extensions > click the Trash Can icon. (See Remove Extensions from Chrome for more detailed instructions)

Remember to change the home page and search engine settings in your browser’s preferences.

How to Remove JollyWallet

What is JollyWallet?
Jollywallet is a browser plug-in created by Radyoos Media Ltd. It promises to save users money whilst shopping online (by recouping a percentage of any money spent). This browser add-on is not technically a computer virus or related to malware infections, however, computer users have recently reported that Jollywallet was installed on their computers without their consent. Many also complain that they feel annoyed by pop-ups ads generated by this browser add-on and prefer to shop online without the imposition of these offers. Unwilling or inadvertent installations such as these may occur as a result of Jollywallet’s use of a deceptive marketing method called bundling. Commonly, Internet users inadvertently install browser extensions such as these together with free software downloaded from the Internet.

How to automatically remove JollyWallet?
Scan your computer with Adware Cleaner for Mac. Adware Cleaner will free your computer from annoying adware (e.g. JollyWallet), malicious hijacker programs and unwanted toolbars.

How to remove JollyWallet?
Remove the JollyWallet extension from the effected browser;

(Also check for these related extensions; Online HD TV, PutLockerDownload, TornTV, Yontoo, 1ClickDown, 1ClickDownloader, FB Photo Zoom, GoPhoto.it, HDvid Codec, IB Updater, Incredibar Toolbar, OneClickDownload, OneClickDownloader)

Select your browser for more information on how to remove the JollyWallet extension from your browser; Apple Safari Google Chrome  or Mozilla Firefox

 

How to Remove Conduit

What is Conduit?
Conduit is a browser toolbar/hijacker that is usually installed without the user’s knowledge. Conduit is frequently bundled with freeware and shareware applications.

Conduit will change your browser homepage to search.conduit.com and default search engine to bing.com.

Apart from this unwanted browser changes, Conduit Search will add a toolbar on your browser and whenever your are doing a search, it will display on the first search results their own ads.

How to automatically remove Conduit?
Scan your computer with Macware Adware Cleaner for Mac. Adware Cleaner will free your computer from annoying adware, malicious hijacker programs and unwanted toolbars (e.g. Conduit).

How to manually remove Conduit?
Start by deleting these installed browser extensions (Conduit, Trovi, Search Protect, or myBrand) and the so-called Community Toolbars (for instance, Genealogy Gems Podcast, Wise Convert, MovieBario, SB Tool Bar, Game Master 1.1, Elf 1.15, and others extensions you do not recognize).

Select your browser for more information on how to remove the extensions from your browser; Apple Safari Google Chrome  or Mozilla Firefox

Locate and delete the following files;

/Library/InputManagers/CTLoader/
/Library/LaunchAgents/com.conduit.loader.agent.plist
/Library/LaunchDaemons/com.perion.searchprotectd.plist
/Library/Application Support/SIMBL/Plugins/CT2285220.bundle
/Library/Application Support/Conduit/
/Applications/SearchProtect.app
/Applications/SearchProtect/
~/Library/Application Support/Conduit/
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
~/Library/Internet Plug-Ins/TroviNPAPIPlugin.plugin
~/Conduit/
~/Trovi/

Some of the items can not be  removed without the administrator access.

If you have Firefox installed, go to the following folder:

~/Library/Application Support/Firefox/Profiles/

Inside that folder, you will find another folder whose name begins with a series of random characters and ends with “.default”. Open that folder. Inside this folder, remove the following items:

abstraction.js
takeOverNewTab.txt
searchplugins/[any file with "Conduit" in the name].xml
searchplugins/MyBrand.xml

Finally, be aware that some variants of Conduit are known to modify the Firefox application itself. If you have Firefox installed, there is no easy remedy to this except to delete the Firefox application entirely and download it again from mozilla.org.

If you found the CT2285220.bundle SIMBL plugin earlier, you will probably want to remove SIMBL as well, unless you had it installed for a specific purpose. To remove SIMBL, move the following items to the trash:

/Library/Application Support/SIMBL/
/Library/LaunchAgents/net.culater.SIMBL.Agent.plist
/Library/ScriptingAdditions/SIMBL.osax

Restart your computer. After it starts back up, empty the trash to delete all the removed files.

You may also need to change the home page and search engine settings in your browser’s preferences.

How to Remove Mac Defender

What is Mac Defender?
A phishing scam has targeted Mac users by redirecting them from legitimate websites to fake websites which tell them that their computer is infected with a virus. The user is then offered Mac Defender “anti-virus” software to solve the issue.

This “anti-virus” software is malware (i.e. malicious software). Its ultimate goal is to get the user’s credit card information which may be used for fraudulent purposes.

The most common names for this malware are MacDefender, MacProtector and MacSecurity.

How to remove Mac Defender?
If the malware has been installed, we recommend the following actions:

  1. Move or close the Scan Window.
  2. Go to the Utilities folder in the Applications folder and launch Activity Monitor.
  3. Choose All Processes from the pop up menu in the upper right corner of the window.
  4. Under the Process Name column, look for the name of the app and click to select it; common app names include: MacDefender, MacSecurity or MacProtector.
  5. Click the Quit Process button in the upper left corner of the window and select Quit.
  6. Quit Activity Monitor application.
  7. Open the Applications folder.
  8. Locate the app ex. MacDefender, MacSecurity, MacProtector or other name.
  9. Drag to Trash, and empty Trash.

Malware also installs a login item in your account in System Preferences. Removal of the login item is not necessary, but you can remove it by following the steps below.

  • Open System Preferences, select Accounts, then Login Items
  • Select the name of the app you removed in the steps above ex. MacDefender, MacSecurity, MacProtector
  • Click the minus button 

How to Remove Genieo

What is Genieo?
Genieo (known also as InstallMac) is probably one of the most prevalent adware programs in recent years. It was introduced by a well-known Israeli company who distributed it on the web.

Genieo is a “content recommendation engine,” which is installed on a local system to allow custom searches and targeted advertising to be presented on a homepage, managed through a browser extension. In essence, it tracks what you do and guides your searches and activity to relevant commercial sites and deals.

genieo_original
Genieo Homepage

This is somewhat similar to home pages like Google, Bing, Yahoo, or Facebook that offer their own recommendations, offers, ads, and other details based on your internet activity; however, while these do so from you logging into an online account, Genieo does so from being installed on your computer.

The Genieo engine and installer are openly available at the Genieo Website, and while the intention behind Genieo may have started as a legitimate effort, the engine has been used in a number of ways and has a couple of behaviors associated with it that have been suspicious:

  1. Genieo has been found in fake Flash Player installers and other disguised packages, which is a tell-tale sign of malicious distribution of the software.
  2. Genieo has not been easy to remove. While the program comes with an uninstaller, using this has proven to be ineffective for clearing the system of installed files.
  3. Genieo uses unconventional modifications to the operating system to tag its services onto existing applications.

One of the major problems that Genieo faces, is it promises developers a distribution and monetization platform through its sister effort called “InstallMac.” While intended to be somewhat like the Mac App Store in ways, any developer can package their software with InstallMac and get paid for each installation. Therefore, simply by downloading and installing a relatively unknown and un-vetted application, you could have installed the Genieo framework, plug-ins, and applications on your Mac.

Automatic Genieo Removal?
Scan your computer with Macware Adware Cleaner for Mac. Adware Cleaner will free your computer from annoying adware, malicious hijacker programs and unwanted toolbars.

How to manually remove Genieo?

1. On the Apple menu bar, in the top-right corner, click the Genieo icon and then select Quit.

Genieo_Apple_Menu

2. From the dock, launch Finder.

3. In the top-right corner of the Finder window, in the search box / spotlight search, type launchd.conf and press return.

4. To modify the search criteria and look for Genieo files in system files, click the Add (+) icon.

5. From the toolbar that appears under Search: This Mac, click Kind and then from the drop-down menu, select Other.
Genieo_Apple_Menu_2

6. In the Select a search attribute dialog box, scroll-down and check the box next to System files, and then click OK.

7. When the search criteria is set to System files, from the drop-down menu, select are included.

Search results are modified and system files with the keyword being searched is displayed.

8. Select launchd.conf from the search results, and move it to Trash.

If you cannot find "launchd.conf", do not delete ".dylib" files in Step 9. Follow the instructions carefully, deleting any inappropriate file can cause your computer to freeze and probably it may not restart.

9. On the Apple menu bar, click Go and then select Go to Folder.

/Applications/Genieo
/Applications/InstallMac
/Applications/Uninstall Genieo
/Applications/Uninstall IM Completer.app
~/Library/Application Support/com.genieoinnovation.Installer/
~/Library/Application Support/Genieo/
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchAgents/com.genieo.engine.plist/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib

Where “.app”, “.plist”, and “.dylib” are all system files for Genieo. Move all the listed files to trash and then empty the Trash.

10. Remove the Omnibar extension from your browser. Detailed instructions can be found here.

11. Restart your computer.

How to Remove Vidx

What is Vidx?
Created by a company called VidX Project Ltd., Vidx is a potentially unwanted application, which installs on browsers (Safari, Google Chrome, and Mozilla Firefox) together with free software downloaded from the Internet. Developers of this browser add-on claim that Vidx creates a noticeably superior digital video viewing experience. In fact, this add-on is categorized as a potentially unwanted application, since it installs on Internet browsers without users’ consent and generates intrusive ads.

After Vidx installation, users continually observe various banners and coupon ads whilst browsing the Internet. Furthermore, this adware tracks users’ browsing activity by recording pages visited, users’ approximate geo-locations, IP addresses, browser types, time zones, operating systems, default search providers, browser languages, operating system languages, and other information. This plug-in adds no significant value, diminishes Internet browser performance, and its presence on your system may lead to serious malware infections and privacy issues. Users who observe intrusive online ads displaying “Ads by Vidx” and “Powered by Vidx” should eliminate this adware from their Internet browser/s.

How to remove Vidx?
Scan your computer with MacWare Adware Cleaner for Mac. Adware Cleaner will free your computer from annoying adware (e.g. Vidx), malicious hijacker programs and unwanted toolbars.

How to manually remove Vidx?
Locate and delete any browser extension that has one of these names:

  • Vidx (or versions such as Vidox, ViddX, ViiDDx and Viidax)
  • MacVx (or version such as MacVox or MacVax)
  • MacPriceCut
  • MacCaptain
  • Mac Global Deal
  • MacDeals
  • Save on Mace
  • Shop Brain (or versions such as SShoP or Braaiin)
  • MacXcoupon
  • MacMin (or variants such as MacMMin or MaucMino)
  • MacCostDon’t be surprised if there is more than one

Select your browser for more information on how to remove the extensions from your browser; Apple Safari Google Chrome or Mozilla Firefox

Also remove the following files;

/Applications/Vidx.app
/Applications/MacMin.app
/Library/Application Support/VidToMP3
/Library/Application Support/fa4e8.94b.550d413f
~/Library/Application Support/osxDownloader

(If you locate files with the same name in other folders remove them as well.)

Check the following folder too: /Library/LaunchDaemons/
In this folder look for files with nonsensical names (for instance, ‘IKoJCcOml.plist’) If you find any nonsensical files delete them immediately. Delete nothing else from this folder!

Vidx can also attach malicious JavaScript codes to your browser preferences (both Firefox and Chrome). The effect is not detrimental, but we still advise you to remove those particular files:

Chrome’s preferences are located here:
~/Library/Application Support/Google/Chrome/Default/Preferences

Firefox preferences can be found inside the following folder:
~/Library/Application Support/Firefox/Profiles/

Once you have located the folder, there will be another folder named with random characters and the word ‘default’. Open this folder and locate the file named prefs.js. Once found delete it.

How to Remove Spigot

What is Spigot?
Spigot is a term used to describe potentially unwanted applications developed by Spigot Inc. Adware created by this company installs together with free software using a deceptive software marketing method called ‘bundling’. Commonly, computer users install such unwanted applications whilst downloading free software. Today, most freeware download websites (including download.com, soft32.com, softonic.com, etc.) use deceptive ‘download clients’, which manage the download process of free software – these small programs are also used to monetize the free downloads by offering installation of promoted browser plugins.

How to quickly remove Spigot?
Scan your computer with Adware Cleaner for Mac. Adware Cleaner will free your computer from annoying adware (e.g. Spigot), malicious hijacker programs and unwanted toolbars.

How to manually remove Spigot?

Uninstall Spigot Safari Extensions;
You can easily uninstall the Searchme, Savings Slider, Ebay Shopping Assistant, Amazon Shopping Assistant extensions by selecting Safari > Preferences > Extensions > Uninstall

spigot-1

(Remove Extensions from Safari  detailed instructions)

Uninstall Spigot Firefox Extensions;
You can easily uninstall the the Searchme, Savings Slider, Ebay Shopping Assistant, Amazon Shopping Assistant extensions by selecting: Firefox > Tools > Add-ons > Extensions > Remove

spigot-2

(Remove Extensions from Firefox detailed instructions)

Uninstall Spigot Google Chrome Extensions;
You can easily uninstall the Searchme, Domain Error Assistant, Ebay Shopping Assistant, Amazon Shopping Assistant, Savings Slider extensions by selecting Window > Extensions > click the Trash Can icon.

spigot-3
(Remove Extensions from Chrome detailed instructions)

 

Locate and delete the following files;

~/Library/LaunchAgents/com.spigot.SearchProtection.plist
~/Library/LaunchAgents/com.spigot.ApplicationManager.plist
~/Library/Application Support/Spigot/

Afterwards, go through your browser’s preferences and adjust your search engine and homepage settings.